BBB Reliability Report for
Nelson Auto Group, Inc.
A BBB Accredited business since 07/22/1989.

BBB Rating A+

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

BBB Accreditation
BBB Rating
Business Contact and Profile
Business Management
Additional Locations and Phone Numbers
Licensing
Customer Complaint History
BBB Program Participation
Government Actions
Advertising Review
BBB Copyright and Reporting Policy

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BBB Accreditation

This company has been a BBB Accredited business since July 1989. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating

Based on BBB files, this business has a BBB Rating of A+.

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Business Contact and Profile

Name: Nelson Auto Group, Inc.
Phone: (937) 642-9000
Fax: (937) 642-3003
Address: 15777 Watkins Rd
Marysville, OH 43040-9403
Google Map
Website: www.nelsonautogroup.com
www.lamborghiniohio.com
www.nelsonhyundai.com
Original Business Start Date: May 1989
Principal: Mr. Greg Nelson, President
Customer Contact: Mr. Greg Nelson, President - (614) 793-9000
TOB Classification: Auto Dealers-New Cars, Auto Dealers-Used Cars, Auto Parts & Supplies-New, Auto Renting & Leasing, Auto Repair & Service
BBB Accreditation: This organization is a BBB Accredited business.
Additional DBA Names: Lamborghini Ohio
Nelson Automotive
Nelson Mobility Solutions

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Business Management

Additional company management personnel include:

Mr. Joe Ryan - Gen Manager

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Additional Locations and Phone Numbers

Additional Addresses
PO Box 730
Marysville, OH  43040-0730
Tel: (614) 764-9000

1751 S Main St
Bellefontaine, OH  43311-1509
Tel: (800) 544-1001
Tel: (937) 593-3000
Fax: (937) 593-7000

15769 Watkins Rd
Marysville, OH  43040-9403
Tel: (937) 642-2000

2300 Hebron Road
Heath, OH  43056
Tel: (740) 928-9000
Tel: (740) 928-9002

Additional Phone Numbers
Tel: (800) 606-9595
Tel: (740) 881-9000
Tel: (614) 793-9000

Additional Fax Numbers
Fax: (937) 642-4000

Additional Email Addresses



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Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Section, Ohio BMV
1583 Alum Creek Dr
Columbus, OH 43209-2713
(614) 752-7500
http://bmv.ohio.gov/dealer_licensing/dealers.asp

Ohio Board of Motor Vehicle Collision Re
37 W Broad St Ste 880
Columbus, OH 43215-4159
(614) 995-0714
http://collisionboard.ohio.gov/


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Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 5 complaints about this company in the last 36 months, our standard reporting period. Of the total of 5 complaints closed in 36 months, 1 was closed in the last year.

These complaints concerned :
1regarding Billing or Collection Issues 
1regarding Guarantee or Warranty Issues 
3regarding Repair Issues 
 
These complaints were closed as:
4 Resolved 
1 Administratively Closed 

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BBB Program Participation

This company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report

 BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.
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ID: 9857
Report as of January 7, 2009 20:17
Copyright© 2009 Better Business Bureau


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