Home

Better Business Bureau

Start With Trust

In 21 Counties in Central Ohio

Find information you’re looking for.

For Consumers

BBB Reliability Report for
Tilton's Automotive

A BBB Accredited business since 06/16/1992.

BBB Rating A+

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report

BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.

Find out more about this business:

BBB Accreditation

BBB Rating

Business Contact and Profile

Business Management

Additional Locations and Phone Numbers

Licensing

Customer Complaint History

BBB Program Participation

Government Actions

Advertising Review

BBB Copyright and Reporting Policy

BBB Accreditation

This company has been a BBB Accredited business since June 1992. This means it supports BBB's services to the public and meets our BBB Accreditation standards.

BBB Rating

Based on BBB files, this business has a BBB Rating of A+.

Click here for an explanation of BBB Ratings

Back to top
Business Contact and Profile
Name:	Tilton's Automotive
Phone:	(614) 888-0504
Fax:	(614) 888-0230
Address:	6188 Ambleside Dr
	Columbus, OH 43229-1903
	Google Map
Original Business Start Date:	December 1989
Principal:	Mr. Andrew Tilton, President
Customer Contact:	Mr. Andrew Tilton, President - (614) 888-0504
Entity:	Corporation
Incorporated:	December 1989, OH
TOB Classification:	Auto Repair & Service, Auto Air Conditioning, Auto Diagnostic Service, Brake Service, Engines-Gas, Lubricating Service - Automotive, Radiators-Automotive, Service Stations-Gasoline & Oil, Tire Changing Equipment, Transmissions-Automobile
BBB Accreditation:	This organization is a BBB Accredited business.
Additional DBA Names:	Tilton's Devonshire Sunoco ABCT Incorporated

Business Management

Additional company management personnel include:

Mr. B.c. Tilton - Owner

Additional Locations and Phone Numbers

Additional Addresses

6568 N High St
Worthington, OH 43085-4016
Tel: (614) 547-0685

171 N High St
Gahanna, OH 43230-3029
Tel: (614) 471-9551

Additional Fax Numbers

Fax: (614) 471-9551

Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Board of Motor Vehicle Collision Re
37 W Broad St Ste 880
Columbus, OH 43215-4159
(614) 995-0714
http://collisionboard.ohio.gov/

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 5 complaints about this company in the last 36 months, our standard reporting period. Of the total of 5 complaints closed in 36 months, 0 were closed in the last year.

These complaints concerned :

regarding Customer Service Issues

BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.

regarding Repair Issues

BBB Definition:

Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship.

regarding Sales Practice Issues

BBB Definition:

Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.

regarding Service Issues

BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

These complaints were closed as:

Resolved

BBB Definition:

Resolved - The company resolved the complaint issues.

BBB Program Participation

This company participates in the BBB Identification

BBB Definition:

BBB Identification - A BBB program that allows BBB Accredited businesses to identify themselves as BBB Accredited businesses in off-line media when BBB Accredited business signs a formal commitment to resolve disputes, if necessary, through arbitration

BBB Definition:

arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp

Program and has agreed to use special procedures including arbitration

BBB Definition:

arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp

, if necessary, to resolve disputes.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report

BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.

Send to:
Printer | Email