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BBB Reliability Report for
Columbus Credit Cars, LLC

BBB Rating NR

Ratings Explanation

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report

BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.

Find out more about this business:

BBB Accreditation BBB Rating Business Contact and Profile Licensing Customer Complaint History	Government Actions Advertising Review Out of Business BBB Copyright and Reporting Policy
Note: It appears that this business is no longer in business. Details

BBB Accreditation

This business is not a BBB Accredited Business.

BBB Rating

Based on BBB files, this business has a BBB Rating of NR.

Reasons for this rating include:

This business has no rating because it is out of business.

Click here for an explanation of BBB Ratings

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Business Contact and Profile
Name:	Columbus Credit Cars, LLC
Phone:	(614) 491-1110
Fax:	(614) 491-0747
Address:	3408 S High St
	Columbus, OH 43207-3625
Website:	www.columbuscreditcars.com
Original Business Start Date:	September 2004
Principal:	Mr. Ron Quinn, President
Customer Contact:	Mr. Kenneth Quinn, Vice President - (614) 491-1110 or
Email Address:
BBB Accreditation:	This company is not a BBB Accredited business.

Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Section, Ohio BMV
1583 Alum Creek Dr
Columbus, OH 43209-2713
(614) 752-7500
http://bmv.ohio.gov/dealer_licensing/dealers.asp

Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period. Of the total of 4 complaints closed in 36 months, 3 were closed in the last year.

These complaints concerned :

regarding Contract Issues

BBB Definition:

Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.

regarding Customer Service Issues

BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.

regarding Repair Issues

BBB Definition:

Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship.

regarding Service Issues

BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

These complaints were closed as:

Unpursuable

BBB Definition:

Unpursuable - The company cannot be located or is out of business.

Administratively Closed

BBB Definition:

Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution

Resolved

BBB Definition:

Resolved - The company resolved the complaint issues.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Out of Business

According to information in BBB files, this company is no longer in business. If you have an unresolved

BBB Definition:

unresolved - The company failed to resolve the complaint issues.

dispute with this company you may wish to seek legal advice. And you may also wish to send a letter explaining your experience with the company to the BBB for our file information and review.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report

BBB Definition:

Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB.

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